P2-MS13 - Quality management

Implantation of a quality culture in a professional environment (large and small companies or industries, the field of the service and others), implementation of quality approaches, methods and tools of the quality, management of the quality of a process, a entity, product, quality and quality assurance approaches, harmonization of total quality management with or without standards, steps in the process of implementing a quality strategy, the need and the detailed requirements of a standard and self-diagnosis, the construction of the different components of a quality system, industrial experiences of quality management, audit and quality certification, Approach and tools of internal and external audit, organizations and steps to obtain a certification, the objectives of a certification, the follow-up of a certification, the audit and the certification to replace the quality approach in the objectives of the company, the national and international standards, the standards of leading companies in their fields, quality industrial practices.